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Jim the Geek's avatar

Many decades ago I was working for a computer manufacturer as a software support analyst. We were the ones the guys in the field turned to when they couldn't help their customers. The company came up with a time accounting system that required us to submit weekly reports detailing how we spent our time. The activities were already on the card, we just had to assign an amount of time to each one. One of the activities was time accounting, reporting how much time we spent completing the form. My office mate and I started filling out the card by showing that the bulk of our week was spent filling out the form. A few weeks later the system was abandoned. A year later I abandoned the job.

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Ian Bibby's avatar

My office closes at 14:00.

At the time this happened we had two trains and hour, 14:03 South and 14:07 North.

My window shutter was down at 14:00 exactly, both trains were running 5 minutes late.

At 14:12, I'm finishing my paperwork, the North bound service pulls in, and 20 seconds later there's a knocking on the metal shutter.

"We're closed."

"I just want to ask some questions."

"We open at 6am tomorrow, and are open for 8 hours."

"I just want to know the times to..(insert some godforsaken place in the middle of Wales or Scotland)."

"Sir, we're closed, come back tomorrow or go online. I'm not able to give you that information as the machine is off."

"But can't you help me?"

I didn't reply, and a few seconds later heard footsteps walking away.

3 days later, I get a call from my manager.

I have a zero percentage mystery shop.

I ask for the report, the first line is...

"I arrived 12 minutes after the office closed, and the staff member refused to help me....."

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